Returns & Refunds Policy

At The Panel Company, we want you to be completely satisfied with your home renovation project. If you are not happy with your purchase, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and details of the items you wish to return to receive a Return Authorization.

• 2.
  Pack Your Panels

  Ensure all items are securely packed in their original, undamaged packaging to prevent any transit damage to the panel surfaces.

• 3.
  Ship to Warehouse

  Affix the provided return label or use a tracked courier service to send your package back to our central distribution center.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.